Collaboration

How Agentic AI can boost the NHS Contact Centre experience

What does Agentic AI look like in realistic environments? Where legacy systems exist, budget control is necessary, and clinical disruption must be minimised at all times.  I’m hoping to provide the answer to this question.

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CollaborationNetworks

5 recent Cisco updates you need to know about

Easier NetOps, AI routing, and big evolutions… we break down the most relevant key take-aways from Cisco Live EMEA 2026

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Collaboration

Why collaboration technology fails in healthcare (and how to get it right)

Of course, as a tech enthusiast, I see the benefits in healthcare. But I’m also a realist. And the reality is that collaboration technology in the NHS can and does fail, particularly when it comes to legacy systems, or new technologies deployed without staff input. So here, I’m going to list out the common reasons for failure and how your NHS Trust can avoid them.

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CollaborationNetworksSmart Buildings

Cisco Live 2026: what you definitely shouldn’t miss

Block will be attending the Cisco Live 2026 Conference which runs from 9th - 13th January at the RAI Amsterdam. Ahead of the conference, we've created a list of must-do events and must-see talks happening through the week.

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CollaborationNetworksOtherSmart Buildings

Block named Best-Performing Company in IT Managed Services at Megabuyte50 Awards

We're incredibly proud to share Block has been named the 'Best-Performing Company in the IT Managed Service' category at the 2025 Megabuyte50 Awards, which recognises the UK’s best-performing mid-market technology companies.

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CollaborationNetworksOtherSmart Buildings

Block achieves recertification for ISO 9001, 20000-1 and 27001

Block has been recertified in ISO 9001 (Quality Management System), ISO 20000-1 (IT Service Management System) and ISO 27001 (Information Security Management System).

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CollaborationNetworksOtherSmart Buildings

Block awarded UK&I Innovation Partner of the Year at Cisco Partner Summit 2024

We’re proud to have been awarded Cisco UK&I Application Experience Partner of the Year and we’d like to thank our clients for helping to make this possible.

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Collaboration

Single architecture for collaboration is the way forward

A single collaboration architecture centralises control and management, with IT teams focused on maintaining one system rather than many.

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CollaborationNetworksOther

Barts Health NHS Trust client story

Exciting insights into one of the largest digital healthcare transformation projects in history.

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CollaborationNetworksOtherSmart Buildings

Block named supplier within Crown Commercial Service’s Technology Products and Associated Services 2 RM6098

Block is pleased to announce that we’ve been selected as a supplier within the Crown Commercial Services, Technology Products and Associated Services 2 RM6098.

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CollaborationNetworksOtherSmart Buildings

Block awarded Cisco UK&I Application Experience Partner of the Year at Cisco Partner Summit 2023

We’re proud to have been awarded Cisco UK&I Application Experience Partner of the Year and we’d like to thank our clients for helping to make this possible.

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CollaborationNetworksOtherSmart Buildings

Technology Adoption in the NHS

In this blog, we’ll explore the importance of technology adoption, the digital capability of the NHS workforce, and the hurdles that need to be overcome for successful implementation.

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CollaborationNetworksOtherSmart Buildings

Block is now a Supplier on Crown Commercial Service’s Network Services 3 RM6116

Block is pleased to announce that we have been selected as a supplier on the Crown Commercial Service (CCS), Network Services 3 (RM6116) framework agreement.

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CollaborationNetworksOtherSmart Buildings

Block launches new Tech Insights Report

The Block 2023 Tech Insights report introduces and examine the three key trends we believe are central to an outcome-focused digital strategy, providing insights and inspiration for your digital journey.

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CollaborationNetworksOtherSmart Buildings

ISO hat trick – Block re-certified for ISO 9001, 20000-1 and 27001

Block Solutions has been re-certified in ISO 9001, ISO 20000-1 and ISO 27001 – certifications it has held since 2008 (ISO 9001) and 2014 respectively.

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