Block launches Axiom, a platform that redefines network management
Block has developed a platform that is turning networks into strategic powerhouses to inform and support leadership teams, IT and engineers, and get organisations closer to achieving their digital ambitions. Axiom gives confidence in business continuity, mitigating risk and building resilience against uncertainty.
“The new digital landscape has outpaced ageing IT infrastructure. People want and expect more from new digital technologies: new ways of working, new means of interacting, and new efforts to increase productivity.
This ever-increasing deployment of new services and devices calls for an always-on, secure and reliable IT infrastructure — but it’s too often the reality of network management is a different story. IT teams are firefighting amidst increased user demands and reduced resources, and are too busy with maintenance to be part of the bigger picture of business capabilities.
The result is a gap between user needs and business requirements, revealing a vulnerability to risk and non-compliance, turnover of talent and reduced morale. That’s why we’ve developed Axiom, a platform that redefines network management for the better.” Marc Chang, CEO at Block
Axiom brings clarity across the network, strengthening service delivery with data insights. By proactively driving decisive action, Mean Time to Resolution is significantly less and Mean Time to Resolve network service requests fall from days to hours.
“The impact Axiom is having for our clients who have deployed the service cannot be overstated,” said Mark Walton, CTO at Block “We’re ensuring visibility of assets and any associated issues, without having to jump into multiple management platforms, Axiom is designed to be a catalyst for change, taking the complexity out of managing a network providing network managers with the visibility and insight they need to manage a secure, always-on network.”
Axiom regains control of processes, optimising tasks to be completed on time and without error. By bringing human expertise and intelligent automation together, Axiom reduces the number of tasks that require manual intervention, freeing up valuable time.
