Block launches new Tech Insights Report
“We all know that the world has been transformed by technology. Nowadays every business is a digital business, and organisations that don’t embrace technology can get left behind. The question is, how can organisations capitalise on technology to deliver innovative and flexible services with world-class customer experience.” Marc Chang, CEO.
The rapidly transforming technology landscape, rising user expectations, and an economy that is forcing many to reduce, or at least maintain costs, has resulted in an IT team under pressure. Without fundamental change organisations will face challenges, IT teams will be fatigued, motivation will be difficult and, in the end, operations will be inhibited.
A truly technology-driven organisation will see countless opportunities not just to benefit end customers and patients, but also enhance the employee experience. However, getting there may require a significant shift in culture and a genuine appetite for change.
The Block 2023 Tech Insights report introduces and examines the three key trends we believe are central to an outcome-focused digital strategy, providing insights and inspiration for your digital journey.
