FutureNow collaboration: infographic

Barts Health NHS Trust

Woman nurse answering landline phone call at reception desk in healthcare facility, using cord telephone line to make medical appointments. Working at hospital registration counter. Handheld shot.

The numbers behind Barts Health NHS Trust’s comms transformation

From disjointed systems to one unified platform, explore the story through stats.

Ipad mockup of Barts health nhs trust collaboration infographic

When outdated comms make it harder for 20,000 staff and 14,000 devices to stay connected across five hospitals, the impact is felt everywhere. That was the challenge facing Barts Health NHS Trust.

Working with Block, Barts mapped every device, migrated to the cloud, and consolidated systems into one resilient platform. The outcome? A transformation that’s measurable, tangible, and empowering.

Proof you’ll see in the infographic:

  • 33.6M calls handled in a single year

  • 98% reduction in connection costs

  • 13.5 days saved in switchboard admin in just one month

  • 300% increase in softphone users, boosting mobility and flexibility

  • Decluttering: from a roomful of hardware to just a few resilient boxes

Big numbers, real impact, better care.

See the transformation in action:

View infographic

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