So what’s
stopping you?
Many organisations find themselves always having to react, without the time or skills needed to make the improvements necessary to mitigate manual processes and repeating issues. Service activities become highly reactive with teams largely focusing on putting out fires and little or no time for innovation, development or value-adding projects.
Managing legacy infrastructure and working in a constant cycle of fire fighting can lead to low morale and talent retention issues. IT departments often rely on a handful of skilled specialists to keep services operational. Just one of these specialists leaves and the corporate memory leaves with them. Developing highly standardised, templated, repeatable infrastructure ensures that service intelligence remains within the business.
The vision and sensitivity to which leadership manages the change from the current ways of working will ultimately determine how the culture will evolve and whether it will support or become resistant to the new service world. Change of this nature is never easy, usually requiring an iterative process and requiring several early successful initiatives to achieve the required buy-in needed to deliver the transformation.
We’re here to help. We’re driven by a belief in better, we’re determined to deliver faster time to value, and we’re dedicated to making smarter technology work for you – as it can, as it should, and as you and your stakeholders deserve. When we apply the Block Approach to your operation, we know that lasting transformation is not only possible, but well within reach.
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