Digital transformation is playing a key role in creating the local government of the future. One where increased and improved use of technology can help evolve public services and meet the needs of communities more effectively and efficiently, but only when delivered in the right way.
We’re here to help organisations uncover the potential and possibilities that new technologies, such as AI, cloud, and automation, can offer. We strive to find ways to leverage these technologies to help achieve objectives, enhance operations, and improve experiences for citizens, staff, and the communities they serve.
We’re driven by a belief in better, determined to deliver faster, and committed to working smarter so that technology works for you – as it can, as it should, and as your stakeholders deserve.
The UK’s local government organisations provide over 800 different services to their communities and local businesses. From unitary authorities to metropolitan boroughs and town and county councils, their structures can be as varied as their geographical locations and populations.
Yet most face very similar challenges:
This presents a demanding scenario for any IT team and without fundamental change organisations will continue firefighting.
A truly technology-driven organisation will see countless opportunities not just to benefit citizens, but also enhance the employee experience. However, getting there may require a significant shift in culture and a genuine appetite for change.
Never before has it been possible to collaborate so effectively, to deliver services across so many boundaries, to interrogate our data so insightfully, to realise such great efficiencies, and to reshape public services for the benefit of all while retaining local sovereignty. Great work has already been done to transform our services using digital tools and technology. But we have an opportunity to do more. The Local Digital Declaration, The UK Government
The rapidly transforming technology landscape, rising user expectations, and an economy that is forcing many to reduce, or at least maintain costs, has resulted in an IT team under pressure.
In this paper we’ll look at some of the challenges that UK local government departments face on their journey to a digital future, and examine the key trends we believe are central to an outcome-focused digital strategy, providing insights and inspiration for your digital journey.
We’ve chosen these technology trends to explore in more detail because we absolutely believe they can play a significant role in staff enablement, citizen empowerment, and improved community outcomes. We’re passionate about unlocking potential. We’re motivated not by the mediocre, but by going beyond the norm, pushing the boundaries of what convention says is possible, and delivering on outcomes that surpass all expectations.
As the sole platform that binds, protects, and enables an increasingly dynamic set of users and devices, and increasingly dispersed applications and workloads, network infrastructure has become more important than ever.
There has been a radical change in how and where people work. No longer seen as physical, the workplace is a hybrid blend comprised of both physical and virtual spaces where staff can connect, collaborate and innovate seamlessly wherever they are.
Hybrid cloud is the foundational driving force behind digital transformation. Combining public and private cloud offers the best of both worlds: optimised security and compliance on the one hand and flexibility, low cost and operational efficiency on the other.
Now is the time to approach cyber security from a new perspective. Security has historically been tacked onto products and services long after they were procured and implemented. In many cases, it’s overlooked entirely.
Citizen data can provide local authorities with valuable insight into behaviour and service demand, which can then be used to improve services. This is only possible by ensuring that any system development incorporates good data gathering from the outset.
By taking a fresh approach, by challenging and changing the ways you manage your infrastructure and deliver your services, you can tackle some of the key challenges facing Local government IT teams today.
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Knowledge Hub
Imagine waking up feeling groggy and unfocused, you receive an urgent email from a familiar source. Without much thought, you click on a link that you shouldn't have, and chaos ensues. This age-old phishing method is responsible for compromising personal bank accounts, social media profiles, and even company systems and data.
Find out moreDigital transformations empower universities to adapt to the changing landscape of education, enhance learning experiences, expand their reach, and stay competitive in a rapidly evolving world. In this infographic, we discuss the reasons, we believe, are crucial for a university’s advancement, relevance and its security in the modern era.
Download nowIn this report we set out to establish whether the adoption of smart infrastructure is on the public sector agenda, the most commonplace challenges from an implementation perspective, and the role IT teams are playing in the transition to efficient buildings and, ultimately, a carbon neutral public sector.
