Chapter 1
Where AI lands first
Less firefighting. More stability.
There’s a lot of noise about AI transforming healthcare. But the direction is much clearer in network operations. It’s not about deploying clinical AI, it’s about creating operational efficiency for very specific problems.
Accelerating processes
Three areas of NetOps are standing out as first-time wins for network teams using AI. What you choose to focus on will depend on your Trust. But judging by our research, it will likely be something that stamps out time spent on fixing things, so your team have more time to enhance network performance.
AIOps in practice
AI shifts network operations from reactive firefighting to proactive, intelligent performance – detecting issues earlier, resolving them faster, and preventing disruption altogether.
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Anomaly detection
Identify and mitigate cyber threats before they cause disruption to your operations.
These aren’t future concepts.
We’re already implementing them across NHS environments.
But delivering them in practice requires more than deploying a tool.