University Wi-Fi Upgrade for Enhanced Connectivity

Revolutionising Campus Wi-Fi

Queen Mary University of London partnered with Block to deliver a cutting-edge wireless network upgrade across six campuses and residences, ensuring seamless connectivity for 31,000+ students and staff.

See the full project timeline

Challenges:

Outdated network unable to meet modern demands.
Increased device usage post-pandemic.
Tight deployment timeline during summer break.
Diverse buildings, including historic sites and high-security labs.

Solutions:

Transition to FutureNow network technology.
Block’s expertise in logistics, pre-configuration, and deployment.
Proactive issue resolution with AI tools.

Block’s commitment to understanding and addressing our unique challenges turned a daunting project into a seamless operation. This sets a benchmark for how external partnerships should function

Melissa-Jane Olivier
IT Programme Manager at Queen Mary

Enhanced experiences

For students:

Home-from-home connectivity for personal devices like gaming consoles and smart TVs.
Seamless Wi-Fi transitions across campuses and residences.

For staff & researchers:

Reliable, high-speed Wi-Fi supporting digital teaching, research, and administration.
AI-driven analytics for smarter troubleshooting and operations

For digital teams:

Reduced workload and faster issue resolution with proactive AI tools.
Foundation for smart campus initiatives like energy management & asset tracking.

A digital leap with Block

When Queen Mary University of London needed upgraded connectivity, they partnered with Block to deploy a Wi-Fi network at scale and pace, ensuring seamless experiences for students, researchers, and staff.

The results?

Vast reduction in complaints to IT
2x faster troubleshooting with AI
1500+ student dorms equipped with ‘home-from-home’ connectivity

See how we delivered a FutureNow network in record time.

Download the infographic

FutureNow Podcast

In this exclusive podcast episode, Queen Mary University of London’s CIO Rachel Bence, and Professor of Networks & Head of Schools, Steve Uhlig discuss:

The biggest challenges in university digital transformation
How strategic leadership turned vision into action
The impact of smart infrastructure on research, learning, and student experience

Transforming culture, technology and
leadership in higher education

Trust, collaboration, and culture are the true drivers of digital transformation in higher education. At Queen Mary University of London, the journey to a FutureNow campus wasn’t just about technology, it was about leadership, strategy, and vision.

For universities to stay at the forefront of innovation and student experience, they need: