Driven by a belief in better

Block was created for one reason; to empower people and inspire change through technology. We’re fuelled by optimism; and a belief that better digital experiences can create a brighter future for people, organisations, society and our environment.

However smart the tech in play – and these days it’s very, very smart – we know it’s the application of that technology that makes all the difference. So, whether that’s a mission-critical challenge where lives are on the line, or unlocking rapid opportunities for more flexible, connected and intuitive experiences; our services focus on delivering your outcomes in the right way – not just for your organisation, but for your people and the customers you serve.

Digital Futures. Delivered Together.

What matter
most to us

Some call it values. We call it our way of life.

We are a team that cares: about the quality of what we do, the priorities of our clients, the service we deliver and the outcomes we achieve for everyone involved. We go beyond to produce results we can be proud of; working smarter, thinking bolder and going further to deliver unique experiences that surpass expectations. Our success stems from trusted relationships, with clients, partners, colleagues and our community. Without exception, our best achievements have at their heart a close working relationship that has allowed us to collaborate in true partnership. 

Block operates at the leading edge, where staying still is not an option. We’ve a team full of inquisitive minds who are comfortable challenging the status quo – people for whom innovation and looking for new ways to do things better is simply a way of life. We approach all that we do with a spirit of openness, honesty, accountability and integrity. We live by our word, know our stuff, invest in our people and do the right thing, whilst standing by principles and delivering on our promises, always.

Stand together

Approaching our work, our clients and one another with openness, honesty, integrity and respect.

Be responsible

Using our initiative to never allow anything to fall between the gaps.

Think differently

Challenging the status quo to fuel continuous innovation and improvement.

Get excited

Working with pride, passion and enthusiasm in all we do and having fun along the way.

Go beyond

Knowing it’s the extra touches and thoughtful service that makes for a great experience.

Our driving purpose is to help our clients succeed

Whilst our team loves to work on new projects, there are sometimes occasions where we have to politely say no to an engagement. This can happen when we believe the client’s desired approach presents serious risk of failure, and despite our best efforts, cannot be improved. We work with honesty, openness and integrity and take our responsibility for our clients’ success seriously.

There are certain things you can be sure we will never do;

  • Take on an engagement we cannot deliver
  • Over-promise to win a deal
  • Cut corners to meet an unworkable timescale
  • Recommend unsuitable technology models to meet a budget
  • Stay quiet if we believe mistakes are being made

Over 15 years working with the NHS

5000+ consulting days utilised every year

No debt or financing

90+ organisations supported every day

69%

Annual revenue growth rate

We've worked with over 70 NHS clients across the UK

Triple

Cisco EMEAR & UKI award winners

1,000,000+ users on our Guest Wi-Fi every month

The Block
Executive Board

For your peace of mind

We’ve achieved certification to the internationally recognised ISO 9001:2015, ISO 20000-1:2011 and ISO 27001:2017 standards and Cyber Essentials. Achieving these certifications shows our commitment to continually improving systems to deliver the highest quality services. This provides confidence for our clients that the information and systems we hold are secure, and services received from Block will be of the highest standard.

Cyber Essentials

Cyber Essentials is a simple but effective, Government-backed scheme that will help protect organisations, whatever their size, against a whole range of the most common cyber attacks.

Cyber attacks come in many shapes and sizes, but the vast majority are very basic in nature, carried out by relatively unskilled individuals. They’re the digital equivalent of a thief trying your front door to see if it’s unlocked. Cyber Essentials advice is designed to prevent these attacks.

OUR APPROACH

ISO 9001

Requires organisations to demonstrate that they do what they say they do and that they have a quality management system in place to ensure consistency and improvement; leading to high levels of performance and customer satisfaction.

ISO 20000-1

Is the international IT Service Management standard that enables IT organisations to ensure that their IT service management processes are aligned both with the needs of the business and with international best practice.

ISO 27001

Is the international standard that describes best practice for an information security management system (ISMS). Certification to ISO 27001 demonstrates that an organisation is following international information security best practices.

   

Our responsibility

Our people come to work to create value, share best practice and advance the goals of our clients in the best way possible. To this end, we put a lot of effort into ensuring that all aspects of our business operate to good practice guidelines, as a minimum.

Environmental Policy

Sustainability is a major concern in all that we do. We operate an internal environmental policy, and our solutions often include a stated aim to reduce the power consumption and overall footprint of the customer’s infrastructure.

Charitable Activities

We encourage staff to introduce charitable activities into their work-life balance, either through pro-bono work, fundraising activity or voluntary activities and provide concrete support through additional leave or fundraising assistance.

Modern Slavery

We are committed to ensuring that there is no modern slavery or human trafficking in our supply chains or in any part of our company. Our commitment to acting ethically and with integrity in all our company relationships and to implementing and enforcing effective systems and controls to ensure slavery and human trafficking is not taking place anywhere in our supply chains.