Level39 (Europe’s largest technology accelerator for finance, retail, cyber-security and future cities technology companies ) is proving a hit for new FinTech startups in the UK. Originally created on Level 39, and now on levels 24 and 42, they are challenging conventional working practices with a fresh, fluid and open environment that’s driving digital innovation in the heart of London.

The Solution

Block was selected to help deliver the connectivity and mobility solution after demonstrating extensive wireless expertise, a good understanding of the client requirement and for detailing how all the necessary components of this complex solution could be brought together.

The delivered solution combines a completely redundant wired and wireless access service to Level39 (also to levels 24 and 42) and 1GB of internet bandwidth with full end-user management. Back-end support is also being managed by Block to speed up user and service resolutions as well as minimise in-house IT overhead.

Level39’s service has the ability to recognise visitors, provide free self-service Wi-Fi and also log key data to position future events and offer additional value to them during their stay, all again with minimal IT involvement.

Delivered through a combination of Block technical consultancy, design, know-how and managed services, the project brought together key products from OpenDNS and Solarwinds for end user management, an infrastructure built upon a Cisco platform utilising Cisco LAN equipment, Cisco ISE and Cisco Clean Air Access Points and WLAN controllers. Blizzard provided the high speed failover backhaul lines to the internet, as well as SIP trunking to lower call costs.

The Outcomes

With a minimal IT team, tenants and visitors remain fully connected to their digital businesses, collaborating easily and effortlessly and with over 170 companies now using its facilities, Level39 is clearly delivering a great onsite experience, one that is in-line with the original vision and growing rapidly.

The semi-open and open-plan office areas that service the needs of early-stage and growth phase businesses fully benefit from the flexible, yet secure mobility design. This is helping the Group attract new technology talent to the area through their unique differentiation, generating strong long-term revenue opportunities.

User data collected from the wireless and mobile infrastructure allows Level39 to keep in touch with tenants and visitors past and present, giving the organisation valuable insight in to usage, movement and trending, so it can quickly adapt the environment and services available in-line with client demand, ensuring a consistently valuable and immersive technology experience at all times.

  • We had a new project to deliver high capacity, high speed and highly reliable Wi-Fi to our new technology floor within Canary Wharf. We managed to meet the tight deadlines and project delivery requirements.

    Mark Nallan
    Group IT Manager Canary Wharf Group
  • The Block team has given me the support i have needed. I’ve been impressed with the technical knowledge and end project we have been given

    Mark Nallan
    Group IT Manager Canary Wharf Group